Where's my item / item not received
If you haven't received your item within a week or as stated in the delivery information or you haven't received a update from our delivery department please contact us using our online agent whatsapp chat below
wait have you ?
Before you contact us have you checked your order status?
Most Customers who contact us have not checked there order status which our team continuously updates every time something happens with your order. As your order geos through stages our team will update your order status letting you know what's happening with your order and what part of the stage its at which guarantees your order is on the way !
How to check your Order Status
1. Check your email which you used to place the order
2. Go to your Order confirmation email ( you will have received this when you placed your order)
3. once you open your email scroll down your page to the bottom of your email
4. Click on - View your Order online for status Updates
5. And that's it view your order updates online
Still having issues ? please contact us using the whatsapp button above to talk to a live agent who will sort any issues you are having !